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Bill of Rights: US DOT Airline Passengers with Disabilities
Standard Terms & Conditions
These Standard Terms & Conditions are incorporated by reference into the charter trip and handling quote (Private Charter & Handling Agreement) that is offered to you by Clearview Aviation Corp. (Clearview), and also are incorporated into the contract of carriage that is followed by your acceptance of the charter trip and handling quote. You (Client) are responsible for ensuring that all of your passengers and affiliates receive the notice set forth in these Standard Terms and Conditions.
Additional Charges: Additional charges may include but are not limited to costs related to Ground Transportation, Catering, Hotel Accommodations, Special Event Fees, International Operations, Overflight Permits, Ground Handling, In-Flight Phone Usage, International Wi-Fi Usage, Overnight Fees, Fuel Surcharge, Ramp Fees, Hangar Fees, De-Icing Fees, Cleaning, Damage and such other costs and expenses incidental to charter and handling services. Any unforeseen ATC delays and fuel stops may incur additional charges which will be added to the final invoice.
Itinerary Changes: Itinerary changes are permitted but subject to review, approval, and pricing revisions as aircraft availability, aircraft performance and operational limitations, crew duty time restrictions, etc., are reevaluated and secured. Any changes to the original quoted itinerary are subject to a price adjustment. Notification of changes and cancellations by the Client must be in writing within the cancellation time frame listed above. Clearview Aviation reserves the right to impose a sliding departure time of +/- 1 hour during peak holiday travel. The Client will be notified of the required departure time within a reasonable timeframe.
Winter Operations: Hangar and/or Deicing may be necessary to ensure passenger and crew safety. The assigned flight crew may be required to hangar and/or deice the Aircraft based on industry standards and federal regulations even though there may be no active weather on the ground at the time of departure. Client agrees to be responsible for hangar and deicing charges, including necessary deicing on the repositioning leg prior to or following the live leg(s) referenced on the itinerary.
APU Charges: For Aircraft equipped with an APU, the APU must be utilized for crew preflight duties, warm up or cool down the cabin. Should the passengers not show at the Aircraft within a 60-minute grace period from the scheduled departure time, a fee of $300 per hour will be added to the final invoice for excessive APU usage.
Completion of Charter Flights:
Clearview Aviation is not liable for expenses incurred for replacement transportation if required due to mechanical issue, owner usage, crew shortage or inclement weather, in which case Client will be responsible for all costs associated with the completed flight segments, including positioning legs. Clearview Aviation Corp may, at its option, provide substitute transportation that may be charged as an additional fee to Client. If a Charter Flight does not reach its final destination, Client shall only be charged to any destination reached and the return flight of the aircraft and crew (with or without passengers) to home base.
Documentation and Security: All passenger names, dates of birth and weights must be provided to Clearview Aviation within 24 hours of departure time (72 hours for International Flights). A valid government-issued photo ID is required for all passengers over the age of 18 prior to the passenger boarding the flight. The Client is further responsible for obtaining any travel authorization documents such as passports and visas that may be required by any governmental authority. In the event the Client provided ID and/or security information is invalid, all liability for government issued fines is the Client's responsibility. Client also understands that any inconsistencies in the passenger manifest may cause departure delays.
Passenger Behavior:
Client is responsible for ensuring that all passengers act in a lawful and responsible manner at all times while aboard the aircraft and that all passengers comply with the instructions of the pilots in command of the aircraft. Client is liable to Clearview for any damage caused by any of the passengers to the aircraft. Clearview reserves the right to cancel or postpone any trip where security has been or may be compromised.
Operation:
Clearview Aviation is not a direct air carrier and does not own or operate aircraft. The direct air carrier on which you fly warrants exclusive direction and operational control over their aircraft, its crew and passengers, and all cargo on board. Clearview reserves the right to provide aircraft available for charter upon disclosing the aircraft and direct air carrier, in which Clearview is an Agent for Client. Client acknowledges that Clearview does not own or operator any aircraft. Client further acknowledges that carrier(s) and its crew members have sole responsibility, liability, and control of all aspects of the aircraft charter service provided to Client.
Responsibility: Clearview shall not be liable for any damage, injury, loss, expense, indirect, special or consequential damages caused by the defect of any vehicle or conveyance, or the negligence of any company or person operating the contracted aircraft or carrying out the arrangements for services or by accident, delay, flight schedule, change, cancellation, sickness, weather, strikes, war or any similar cause. Client shall indemnify, defend, and hold harmless Clearview and Clearview officers, directors, agents and employees, and each of them (collectively the "Indemnitee(s)") from and against all claims, suits, actions, judgments, fines, penalties, damages, losses and liabilities, including, but not limited to third party claims and reasonable attorneys' fees, costs of litigation, and other expenses relating thereto, including the cost of establishing the right of indemnification under this Agreement, which arise out of or are in connection with activities associated with this Agreement, which are made, asserted, assessed, or accrued against any Indemnitee by reason of injury or death to any person or the loss or damage to any real or personal property.
Cancellation: Client hereby acknowledges and agrees to the cancellation policy as set forth below.
One Way, defined as a point-to-point single leg flight itinerary.
A 100% cancellation fee of the quoted price at time of booking.
Multi Destination One Way, defined as a multi leg flight itinerary originating and terminating in different locations.
A 100% cancellation fee of the quoted price at time of booking.
Domestic Round Trip, defined as a flight itinerary originating and terminating at the same domestic location.
A 25% cancellation fee plus all costs associated with Clearview’s preparations within 96 hours of the scheduled departure time.
A 50% cancellation fee plus all costs associated with Clearview’s preparations within 72 hours of the scheduled departure time.
A 100% cancellation fee within 24 hours of the scheduled departure time.
International Round Trip, defined as an international flight itinerary originating and terminating at the same location.
A 50% cancellation fee plus all costs associated with Clearview’s preparations at time of booking.
A 100% cancellation fee within 72 hours of the scheduled departure time.
Peak Holiday, defined as a flight taking place during Peak Travel Periods.
A 100% cancellation fee within 14 days of the scheduled departure time. For the purposes of this agreement, a Peak Travel Period is defined as 6 days prior to until 6 days after New Year's Day - January 1st, Birthday of Martin Luther King, Jr. - Third Monday of January, Super Bowl Sunday, Washington's Birthday - Third Monday of February, Easter Sunday, Kentucky Derby, Memorial Day - Last Monday of May, Independence Day - July 4th, Labor day - First Monday of September, Columbus Day - Second Monday of October, Baseball World Series, Veterans Day - November 11th, Thanksgiving Day - Fourth Thursday of November, Christmas Eve - December 24th.
No Show, defined as not showing at the aircraft within a 60-minute grace period from the scheduled departure time.
A “no show” will be considered a cancellation and the client will be charged 100% of the cost of the trip.
Should Client cancel flight, travel coordination and handling services as per cancellation terms outlined in Clearview’s terms and conditions, Client authorizes Clearview to charge the provided credit card for the agreed upon cancellation terms along with any expenses incurred by Clearview in arranging this trip as part of the cancellation charge. The date and time of the intended shall be used to determine how long in advance a cancellation occurred. Said amount is not deemed a penalty, but rather shall be paid to Clearview for the expenses and damages caused by client’s cancellation.
In the event that it is necessary for Clearview to bring any action to collect any monies due, it shall be entitled to recover all attorney's fees that it incurs in doing so, including fees on appeal or in bankruptcy. The sole forum for resolution of any disputes between the parties to this agreement, or any passenger or affiliates of Client, shall be in a court of competent jurisdiction in the State of New York. This Agreement shall in all respects be governed by, and construed in accordance with, the laws of the State of New York, including all matters of construction, validity and performance, without giving effect to its conflict of laws provisions.
Amendments: This Standard Terms & Conditions may be revised by Clearview at any time in its sole discretion, except that the Standard Terms & Conditions applicable at the time you receive the Private Charter & Handling Agreement. The division of this Agreement into sections, and the insertion of headings, are for convenience of reference only and shall not affect the construction or interpretation of this Agreement.
Please contact us with any questions you may have pertaining to the Aircraft, Flight Crew and Operational Control.
THIS PRIVACY POLICY APPLIES TO THE SITES AND APPS WHERE IT APPEARS.
This Privacy Policy describes how Clearview Aviation Corp. treats personal information collected through the websites and applications where it appears (sometimes referred to collectively as our “website”) and how Clearview Aviation Corp. treats personal information transferred pursuant to the E.U.-U.S. and Swiss-U.S. Privacy Shields. This Privacy Policy applies only to personal information collected through the websites and applications where it appears, including the sites and apps for our brand. This Privacy Policy does not apply to information collected through other channels.
YOUR CONSENT
Please review this Policy before using this website or mobile app. By using this website, you are consenting to the collection, use, and disclosure of your information as set forth in this Policy. If you do not agree to be bound by this Policy, you may not access or use this service.
WE COLLECT INFORMATION FROM AND ABOUT YOU.
We collect contact information. For example, we might collect your name and email address. We may also collect your phone number or mailing address.
We collect demographic information. We may collect information such as your gender, age, and language preferences.
We collect payment information. For example, we may collect your credit card number for products or services.
We collect business information. For example, we collect contact and other relevant information about your business if your business signs on for our services, or if your employees or agents use a corporate account to do business with us.
We collect information you submit or post. For example, we collect feedback about our services that you submit to us. We also collect information if you apply for a job.
We collect other information. If you use our website, we may collect information about the browser you’re using. We might look at what site you came from, or what site you visit when you leave us. We may collect your precise, real-time location using GPS, cell phone towers, Wi-Fi signals, and/or beacon technology (including Apple’s iBeacon), and/or future technologies. We collect this information using the tracking tools described below and in compliance with the applicable local law. To control those tools, please read the choices section below.
WE COLLECT INFORMATION IN DIFFERENT WAYS.
We collect information that you give to us. For example, if you sign on for our services.
We collect information about you automatically. Where permitted by law we use browser cookies and web beacons to collect information from you. We collect information about users over time when you use this website.
We get information about you from third parties. Where permitted by law, we may share information with third parties with whom we do business. We may get information from persons acting on your behalf. We may also get information from social media platforms and advertising and analytics providers.
We combine information. For example, we may combine information that we have collected offline with information we collect online, to the extent covered by the transactional purpose or your consent. Or we may combine information we get from a third party with information we already have.
WE USE INFORMATION AS DISCLOSED AND DESCRIBED HERE, SUBJECT TO ANY CONSENT REQUIRED BY APPLICABLE LAW.
We use information to respond to your requests or questions. For example, we will use your information to provide the services you request, such as to fulfill a request for IT services or solutions, or to ask you to participate in a customer survey. Where legally permitted, we may use your personal data to personalize your experience with us. We might use your information to respond to a question about our services or products.
We use information to improve our websites and services. We may use your information to improve these. We might use your information to customize your experience with us. Where legally permitted, we may combine the information that we get from you with information about you we get from third parties.
We use information to administer our site and for internal operations. For example, we may aggregate or anonymize your information for analytics, research or other business purposes.
We use information for security purposes. Where legally permitted, we may use your information to protect our company, our customers, and our websites.
We use information for marketing purposes. For example, we might send you information about new services or special offers. These might be third-party offers or products we think you might find interesting. If you register with us, we’ll send you our promotional emails. We obtain consents as required by law before marketing to you. To manage this, read the choices section below. We may also use push notifications on our mobile apps.
We use information to communicate with you about your account or our relationship. We may contact you about your account or for feedback. We might also contact you about this Privacy Policy or our Site Usage Terms and Conditions.
WE USE INFORMATION AS OTHERWISE DISCLOSED OR PERMITTED BY LAW.
We may share information with third parties. However, Clearview Aviation Corp. will not sell, rent, share, license or otherwise trade your personal information to any third party without your permission or under special circumstances, such as when Clearview Aviation Corp. believes in good faith that the law requires it to do so under the circumstances. However, in the unlikely event that Clearview Aviation Corp. is ever sold or acquired, any of your personal information, including, but not limited to, your email address may be sold or acquired in such deal. Any purchaser will be required to adhere to the requirements set forth in this Policy.
We will share information with our branch offices unless legally prohibited. For example, we will share your information to facilitate services or to customize offers to your preference.
We will share your information with data processors that perform services on our behalf. For example, we share information with vendors who send emails and other communications for us. We also share information with companies that help us operate our sites or run promotions and advertisers and advertising networks that assist us in marketing and advertising our products and services. Some vendors may be located in a country other than where you live. We may also share information with analytics and search engine providers who act on our behalf.
We may share information with our business partners unless legally prohibited. For example, we might share information with third parties who co-sponsor a promotion. Some of these partners may send you information about product or services by mail or email where legally permitted or based on your prior consent.
We will share information if we think we have to in order to comply with the law or to protect ourselves, our customers or others. For example, we will share information to respond to a court order or subpoena, or in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. Or, when required by law, we may share your information if you are the winner of a contest or other contest with anyone who requests a winner’s list. We may share information in order to enforce our Site Usage Terms and Conditions or other agreements and to protect the rights of others. We might share if we are investigating potential fraud. This might include fraud we think has happened during a promotion.
We may share information with a successor to all or part of our business. For example, if part of our business or assets is sold, we may disclose user information as part of that transaction. You have certain choices about sharing and marketing practices.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, you can visit your account settings on the site or follow the instructions in any promotional message you get from us., or directly at ops@flyclearview.com. Even if you opt out of getting marketing messages, we will send you transactional messages. These include responses to your questions.
You can control cookies and tracking tools. For example, you can disable cookies on your web browser.
You can control tools on your mobile devices. For example, you can turn off the location services or push notifications on your phone. Choices you make are device specific.
YOUR CALIFORNIA PRIVACY RIGHTS.
If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email ops@flyclearview.com. Indicate in your letter that you are a California resident making a CCPA/“Shine the Light” inquiry.
OUR SITES AND CHILDREN.
Our sites and apps where this Privacy Policy is found are meant for adults. We do not knowingly collect personally identifiable information from children under 18 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 18 has given us information, you can contact us at team@flyclearview.com or write to us at the address listed as the end of this Privacy Policy. Please mark your inquiries “COPPA Information Request.” Parents in the United States can learn more about how to protect children’s privacy online at www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online.
We use standard security measures. The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. Any transmission of your data to our site is at your own risk. We encourage you to use caution when using the Internet. This includes not sharing your passwords.
We retain data. We keep personal information as long as it is necessary or relevant to the practices described in this Privacy Policy. We also keep information as otherwise required or permitted by law.
We store information both in and outside of the U.S. Information we collect from you may be transferred to or stored at, a destination in the United States or another destination outside of United States. It may be processed by staff operating in these locations who work for us or one of our suppliers. Such staff may be engaged in, among other things, the processing of your payment details and the provision of support services. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. U.S. laws may not afford the same level of protection as those in your country.
We may link to other sites we don’t control. If you click on a link to a third-party site, you will be taken to a website we do not control. This Privacy Policy does not apply to the privacy practices of that website. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites or their policies.
Feel free to contact us if you have questions. If you have questions about information the Clearview retains, please contact your Clearview account representative directly. If you have any questions about this Privacy Policy, or if you want to correct, update, reasonably access or delete, your information with us, please email us at team@flyclearview.com
For your safety and ours, we may need to authenticate your identity before fulfilling your request.
Copyright © 2024 Clearview Aviation Corp. - All Rights Reserved.
Clearview Aviation Corp. is a vertically integrated Aircraft Management Company. All Flight Services are arranged on-demand as requested by Client in accordance with Client’s flight requirements. All Flight Services are provided by FAR Part 135 Direct Air Carriers on aircraft under their operational control (“Affiliated Air Carrier and Aircraft”) and other FAR Part 135 Direct Air Carriers on aircraft under their operational control (“Other Carrier and Aircraft”). Affiliated Air Carrier and Aircraft and Other Carrier and Aircraft are collectively referred to herein as “Aircraft” and are not operated or owned by Clearview. All flight services provided are in accordance with the Clearview Aviation Corp. Standard Terms and Conditions.
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